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Product Special Status

When viewing a product in Administrator there is a dropdown for "Special Status" and a link for "Alert Customers"

These allow you to manage Pre-Orders for soon-to-be-released tracks and Back-Orders for physical products.

MyMuse Product   Detail   Administration

 

FOR PHYSICAL PRODUCTS

1) If "Special Status" is set to COMING_SOON or OUT_OF_STOCK or NO_LONGER_AVAILABLE

    No sale is allowed and the appropriate message is returned.

2) If the number of units ordered is greater than the Stock available :

    2a) If the option Physical Options->Add Zero Stock is NO

        No sale is allowed and the appropriate message is returned.

    2b) If the option Physical Options->Add Zero Stock is YES

        The Sale goes through,
        The line in the cart for that products says "Backordered".
        In the Admin->MyMuse-Orders that order is marked as containing a "BackOrder" item.
        When viewing the Order, there is a link to "Ship Item". This will remove the BackOrder notice. There must be enough stock in the product!

 

FOR DIGITAL ITEMS

1) If "Special Status" is set to COMING_SOON or OUT_OF_STOCK or NO_LONGER_AVAILABLE

    No sale is allowed and the appropriate message is returned.

2) If "Special Status" is set to PREORDER and RELEASE_DATE is null or in the future

    The Sale is allowed, marked as preordered in the cart.
    After the RELEASE_DATE is passed or set to a date in the past, you can click "Notify Customers".
    This will send an email to all customers who pre-ordered this item with a new copy of their order with a download link.
    The link is to the file name as it was when ordered. Please do not change the filename.
   

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